Accessibility Policy

Accessibility Statement

KSI USA is operated by Kreditor Services USA Inc., a Washington, D.C. corporation. KSI USA is not a law firm and does not provide legal advice.

Effective Date: January 1, 2026 | Last Updated: January 1, 2026

Kreditor Services USA Inc. ("KSI USA") is committed to providing a website that is accessible to the widest possible audience, including people with disabilities. We are working to improve the usability and accessibility of kreditorservices.com and to provide equitable access to information and services.

Our Accessibility Standard

Our accessibility efforts are guided by the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA. These guidelines explain how to make digital content more accessible for people with a range of disabilities and more usable for everyone. This statement describes our accessibility objective and ongoing efforts. It is not a representation that every page, feature, or third-party component currently fully conforms to WCAG 2.2 Level AA.

Measures We Take

As part of our accessibility program, we seek to:

• use clear structure, headings, labels and readable content
• support keyboard navigation and visible focus indicators
• provide text alternatives for meaningful non-text content
• maintain sufficient color contrast and avoid relying on color alone
• support screen readers, browser zoom and commonly used assistive technologies
• use accessible forms, links and error messages
• consider accessibility when selecting and configuring third-party tools; and
• review, test and improve the Website as content and technology change

Third-Party Content

Some Website features or linked resources may be provided by third parties outside KSI USA’s control. We encourage these providers to make their content and services accessible, but we cannot guarantee the accessibility of their platforms. If a third-party feature creates a barrier, please contact us, and we will make reasonable efforts to provide the information or service in an alternative format.

Need Assistance or an Alternative Format?

If you experience difficulty accessing any part of kreditorservices.com, need information in an alternative format, or wish to report an accessibility barrier, contact us: Kreditor Services USA Inc.

Attention: Accessibility Coordinator

1717 N Street NW

Washington, DC 20036

Email: compliance@kreditorservices.com

Telephone: 860-835-4129 Please identify the page or feature involved, describe the difficulty and tell us your preferred contact method. Do not include Social Security numbers, complete financial-account numbers, payment-card information or other sensitive information in an accessibility request. We will review accessibility feedback and make reasonable efforts to provide the requested information or service through an accessible communication method. Accessibility assistance does not suspend or extend any account-

related, legal, contractual or regulatory deadline. For an account-specific matter, also use the instructions in the communication you received from KSI USA.

Ongoing Improvement

Accessibility is an ongoing responsibility. We review this statement and our website as our content, services, technology and applicable standards evolve.

Statement Information

This Accessibility Statement is effective as of January 1, 2026, and was last updated on January 1, 2026.